Amazon is known to be the world’s largest eCommerce company in terms of both revenue and market capitalization. In the beginning, Amazon just started an online book store but now it diversified into all aspects of the business. In 2005 Amazon started its own streaming service on paid subscriptions for its users to access services that would be unavailable or costly to the Amazon customer.
Amazon also developed and do marketing of electronic devices such as Alexa, Echo, and Amazon Fire TV stick. Amazon Fire TV Stick is one of them, which is the most popular media streaming device among users. It’s also very affordable. Apart from its cheap cost, it is also easy to carry due to its compact design. Amazon also provided Amazon Fire Stick Customer Service Number to its users to deal with any kind of problem or query related to Fire stick. It is a totally toll-free number in the USA and other countries.
With Fire Stick you have a wide collection of online content that can be easily streamed on this device. Like other Amazon devices, the Fire TV Stick is very easy to set up. All you need to do is plug in the Fire Stick into any free HDMI port in your Television set and plug the USB cable into a power source, detailed instruction is available on Amazon Fire Stick Support Phone Number which is just a call away.
If you are using Fire Stick device, then you can come across some common issues and problems with your Fire Stick like Amazon Fire TV blank screen, Fire Stick frozen or Amazon Fire Stick won’t turn on can call Amazon Fire Stick Support or fix it by yourself. Here we mentioned some of the most common issues and their quick fixes.
Amazon Fire TV is Frozen, Blank, or Won’t Power On Issues:
These problems are not so common, but sometimes occur and makes you worry. But you don’t need to take any kind of panic Just follow the below troubleshooting steps to get rid out of this issue.
- Reboot your device.
- You can reboot by unplugging the power cable and wait for a few seconds and then plug it back again.
- You can also reboot with the help of Fire TV remote.
- Press and hold “select” and “play/pause” buttons simultaneously on the remote for outlet five seconds.
- Go to the Fire TV menu, select “Settings” and then “Device” and the “Restart”.
Content Purchasing Issue:
If you encounter a content purchasing issue or you are unable to purchase content from Amazon then do this quick fix to solve the issue.
- Firstly, ensure that your device is connected to the Internet.
- Form Fire TV menu, go to “Settings” and then go to “Network” to check you are truly connected.
- Ensure that you have set up 1 click payment correctly.
Issues with Third-Party Apps
It is really frustrating when you unable to install, download or use a third-party app and your Fire TV is not responding appropriately. This problem can be solved in an easy way as suggested by our Amazon Fire Stick Support Number.
- Go to the Fire TV Menu.
- Select “Settings” and the “Applications” and then “Manage Installed Applications”.
- Select the App you are having trouble with.
- Change the settings for the selected app / clear cache data and app data.
- Force Stop the app/ Uninstall the app
- Reinstall the app from “Apps and Channels”
In any case, you encounter audio output problem when you are watching your TV, but there is no sound then follow these steps:
- Firstly, ensure that audio is not muted on your TV.
- In case your Fire Stick is connected to an A/V receiver. Ensure that it is switched on.
- From the Fire TV menu, go to Settings>Display & Sounds> Audio. Ensure that Dolby Digital Plus is set to OFF.
- If Fire Stick is connected with an HDMI cable to your Fire TV. Then unplug it and plug it back again.
It might be possible that you need Amazon Fire Stick Tech Support for any of the purposes related to your Fire TV Stick. All we know that Amazon is reputed for its strong customer relationship. Even after having a million users around the world, Amazon is capable to provide support for each customer through various options. If you want to know how to Amazon Fire Stick Customer Service, we have listed them below:
You can contact amazon through email communication. You just need to send an email with your issue elaborating in detail to the tech support team.
Toll Free Customer Service
You also have the option of contact Amazon by calling toll free Amazon Fire TV Support Number depending on your location.
Online Help Articles
Amazon has so many online help articles that customers can access to address different problems. These articles are tailored to meet specific problems customers may encounter and provide the needed support on how to solve them. They are well detailed and most suitable for individuals that are ready to read and understand ways of solving their unique problems.
If you are an Amazon customer, you are also welcomed to be part of the community support. There is a digital and device forum where issues are discussed on a regular basis. Once you have any troubles you can ask a question in the forum and people with the relevant knowledge will provide helpful answers.
Through Live Chat:
You can contact through live chat. For that, you need to be login to your Amazon account and select the online chat with the executive.
In case the issue persists, you can reach out to Amazon customer support for in-debt assistance or support. If your device is under warranty, Amazon will fix or replace the device for you. If you want to be convinced with the Amazon Fire Stick Customer Service, get in touch with the customer service right away.