How To Contact Amazon Prime Customer Service

Amazon Prime is a paid service of Amazon. In which Prime members get an extra benefit from the typical users. The Amazon Prime Subscription includes free one or two-day delivery, streaming music, and video, and other benefits. Amazon has 150 million subscribers who joined Amazon Prime Subscription.

Amazon Prime Customer Service

Services That You Will Get With Amazon Prime Subscription

Below are the services which you get with Amazon Prime subscription:

Prime Music:

Prime Music is a music streaming service as like as Spotify, Apple Music, And others. This service only available to Amazon Prime members at no additional cost.

Amazon Prime Video:

It is a video streaming service started by Amazon in 2006. You can watch online videos on your smartphone, PC, tablet at no additional cost if you have subscribed to Amazon prime Subscription.

Prime Reading:

It started in 2016 where prime members receive access to a rotating set of Kindle e-books through Prime Reading.

Prime Pantry:

In April 2014, Amazon began a service for shipping non-perishable grocery store items into a single box for delivery for a fixed fee. The service is available in the United States, the United Kingdom, Germany, Austria, India, Japan, Italy, Spain, and France.

Prime Now:

In December 2014, Amazon announced that as a benefit to Prime members that to deliver their products within one or two days depending upon their address without any additional cost

Best Way To Contact Amazon Prime For Customer Support

If you are one of the Amazon Prime customers and have any query or issue about an order or Amazon service, the best ways to contact the Amazon Prime Customer Service department for a fast response.

You can call them directly for quick answers. Here in this post, we will discuss all the best ways to contact Amazon Prime Customer Service for help with just about anything related to your account.

Want to contact Amazon Customer Service? here we describe some of the best ways to contact Amazon regarding your query for your order or services.

amazon prime support

Through Chat:

Chat is an easier way to contact Amazon representative. Here’s how to contact them through chat.

Contact Amazon Via Chat
  1. Log in to your Amazon account. Scroll to the bottom of the page and under the column “Let Us Help You”, click on “Help”.
  2. On the next page, under the heading Browse Help Topics, tap on “Need More Help?”
  3. Click “Contact Us” form the menu that appears to the right.
  4. On the next page, select the general area of concern from the four topics offered “An Order I Placed,” “Device”, “Digital Content And Services.” or “Prime or Something Else.”
  5. Click the drop-down bar(s) under “Tell us more
  6. Click the button that appears with the word “Chat“ to commence an online conversation with a customer representative.

Via Social Media:

Amazon has accounts on major social platforms like Facebook, Twitter, and Instagram to make more interaction with users. If you have any issues like missing shipment or any issue with your order or service.

You can contact them through these social media accounts by the comment, tweet, or using #hashtag on their several accounts.

Go to the official account of Amazon, Facebook, Instagram, and Instagram and send them a brief message which briefly explains your problem, and wait for their response.

Amazon Social Media Accounts

  1. Amazon Twitter Account:
  2. Official Amazon Facebook Account:
  3. Official Amazon Instagram Account:

Note: Please don’t include your order and payment details.

Through Call:

This is one the direct way to contact Amazon by dialing Amazon Prime Customer Service Helpline Number which is 1-877-590-2114. At any time you can call them. It is open 24 hours a day, seven days a week.

For any issue with your Prime account and service, call helpline number to reach them.

Through Email:

The other alternatives to connect with Amazon Prime Customer Care is through Email. Amazon provides two email address on which you can send your email regarding your issue or query for your Amazon order or services. The response time for email is often 48 hours or might be more.

  1. Any issue related to your Amazon account like billing dispute, you can email at
  2. For general information, you can email at

Need assistance? Just pick up your phone and dial Amazon Helpline Number: 877-590-2114. There are representatives who help you out. They are well experts and are available 24*7 hours.

How to Contact Prime Customer Service. If you have a question about an order or an issue with service, contacting Amazon using their online contact form at is normally the best course of action.